We have used SERVPRO on two different occasions. In both instances, they provided timely & efficient service.

Not knowing what to do when I discovered mold in my rental home, I called SERVPRO. Matt came out and walked me through the whole process. He was even able to provide an estimate onsite.

We decided to move forward, and they were there the next day. Within 3 days, we were ready to move tenants back into our home. Couldn't have been happier with my choice!

SERVPRO's communication and explanations were excellent. They acted super fast and extremely well to my disastrous situation. They took care of removing personal items with caution care, and expertise. They had a great attitude, were very helpful, and definitely knew what they were doing.

The teams that responded to her call were above and beyond wonderful, professional, courteous and friendly and the fact that they were young men was especially impressive to her. She said "You just don't see that much anymore". She has a son and 3 daughters and said that she hoped that they would give that kind of attention and kindness to persons that they may help. It was not the first time she had a water occurrence but that this company and the teams we have were the Best!

SERVPRO could not have been any more professional in my home. They called me each day to update me on how everything was going, made sure my insurance agent knew what was going on, and truly did leave everything, "Like it never even happened.®" I would highly recommend to all my friends and family.

We had a water damage at our home a few years ago. We thought we got all of the water up, but years later, we both began feeling sick. We called SERVPRO Counties up to come and provide a mold inspection. Sure enough, we had mold. SERVPRO not only cleaned the mold, but communicated with us throughout the entire process giving us peace of mind. Great job guys!!

Ismael and team did a wonderful job in my home. Very polite, courteous, and professional. They even called every day to make sure I was happy with the progress.