Photo Gallery

storm damage to a home in our community

Tornado damaged home

Tornadoes recently tore through TN, GA, & AL. In this photo, you can see a damaged home and porch with trees uprooted and other debris in the yard. 

As leaders in the storm and water damage industry, we have advanced training and expertise, not to mention a tremendous amount of hands-on experience. We use this training and experience to quickly dry your home and restore it back to pre-storm condition. We're open 24/7 give us a call 706-866-5646

Fire Restoration

Soot Covered Room

Indoor Fires...

One of the many professional services SERVPRO offers is fire damage restoration. Our team is trained to handle any type of damage caused by fires. One of the main issues that will come from indoor fires is the smoke that spreads far beyond where the fire can reach. There are many types of soot. In the above photo, the damage was from a fire started from a malfunctioning electric heating unit inside a wall. Luckily, the homeowner called SERVPRO and we were on the job right on schedule! If you have a fire damage call SERVPRO!

Thermal Imaging Technology

When it comes to technology, SERVPRO likes to stay up-to-date on the latest and greatest. We use thermal imaging to detect harder-to-find water damaged areas. With this technology, we are able to see within the walls of the home without having to do experimental demolition. This means less cleanup for the homeowner.

As you can see from the photo, the thermal imaging camera shows what wouldn't be seen with the naked eye. Thanks to the thermal imaging camera, we are able to detect where the water damage extends so there is no additional demolition needed than necessary.

Affected Drywall

Removing The Walls

Wet Wall Worriment

Flooding and water damage can present many issues. Aside from the obvious physical damage, affected items can be lost causing emotional pain as well. SERVPRO knows how difficult these times can be. Our goal is to make fixing your loss as seamless and pain-free as possible. According to research, homeowners file claims roughly once every ten years. Pictured, you will see a gutted out room. SERVPRO operates to ensure no issues arise down the road so your damage timeline is short and so no complications occur down the road. If your walls are affected by microbial growth or "black water" we cut out two feet above the damage to prevent issues further down the road.

Hallway Mitigation

Water Under The Wood

If liquid is not coming from a spill from the top, you can't spot moisture in hardwood until the floors begin buckling. That's where our training and procedures come into play. SERVPRO is specially trained to identify and dry every affected part of your home. In the above photo, you can see where we had to remove the flooring due to unrepairable damage. Here at SERVPRO we also do construction. When flooring must be removed due to damage, we can replace it under one smooth, unified process.

 If you have water damage, call SERVPRO!

Apartment Building Water Loss

Multiple Rooms-One Team

SERVPRO's Commercial Capacity

Did you know that SERVPRO is a national brand with over 1700 locally owned and operated franchises? We know that staying open without interruption is important to the success of your business. In this case, an apartment building had three rooms affected by a busted pipe. You can see the result of the damage in the photo. 40% of small business do not reopen after disaster. Here at SERVPRO of North Whitfield and Catoosa Counties we are a part of a storm team that boasts a 4 hour response time. So if your large or small business has a water, fire, mold, or storm related issue call SERVPRO!

Attic Pipes Busting

The Big Freeze

Normally, attics operate under the "out of sight, out of mind" rule. We only visit the attic to find old pictures or to get the Christmas Tree out every year. Sometimes we even forget the attic exists and we might leave it alone for weeks at a time. That is the case in the photo above. In an unheated attic, pipes fell victim to chilly temperatures and busted. Luckily SERVPRO was on the scene ready to help! If you have a water, fire or mold problem, call SERVPRO!

Flooding Reaches Basement

Storming in The Northeast

Flooding causes water damage in basement..

During the Summer of 2018, the Northeast United States suffered heavy flooding. The local SERVPRO was covered with calls so backup was called. We responded to the call and were able to aid in the restoration of homes affected by the flooding. If you have a disaster, call SERVPRO! We are here to help!

Soot Covered Everything

Fire Causes Soot

After The Fire..

This fire was caused by an electrical short. All of the house was affected by the fire. The fire itself did not reach multiple rooms, but the smoke from the flames caused soot to affect every room-including all furniture.

Velo Drying

Little Dryers!

Drying A Small Space...

This loss came as a result of a refrigerator supply line busting. The homeowner tried to clean the water, but the water never stopped coming. SERVPRO came in, assessed the situation, and laid down the drying equipment seen in the above photo. We were in and out of the house in less than a week and customer was very appreciative of our work!

Worries? SERVPRO.


At SERVPRO we remove the worry from your disaster. Business buildings and homes are subject to wear and tear over the years. A primary cause of in-building disasters is the erosion of pipes and roofs. If you experience a loss, SERVPRO can take the worry out of your disaster. This photo was taken at a luncheon where we were able to talk about the importance of our ERP program- a service the allows us to serve you quicker and more efficiently!

SERVPRO is #HereToHelp!

Large Scale Flooding


This is a tool we use alongside dehumidifiers for larger buildings. Desiccants operate differently than standard low grain refrigerant dehumidifiers. Desiccants do not collect water through condensation. They vent moisture-laden air from inside the structure to outside the structure using a ventilation system. These are large units that sit outside the structure with venting tubes and air input tubes.

Soaked Hallway Flooding

Office Hallway

This loss was a result of a busted high pressure pipe in the ducts of a building. The leak spread through multiple rooms in the building, but only took four days to rectify through drying and ripping up affected carpet. Our efficiency and devotion to quality pleased our client while we made the job site truly "Like it never even happened."

Water Damaged Kitchen Floor

Kitchen Floor Water Damage

This photo is a part of an ongoing project! This problem is a result of a broken supply line to a kitchen sink. There was significant residual water damage on the floor. We are currently working on this project to ensure we make this problem "Like it never even happened."

Stair Damage

Staircase Fire Damage

Fires can begin when you least expect them. Their detrimental reach can also spread quickly to all parts of your home. The dispersal of heat and smoke resulted in these stairs being damaged with black soot. Once, finished with the restoration, the owner could not believe the results!

We Are Here to help!

If you are experiencing water damage, fire damage, or mold growth, do not be afraid to call us today!

(706) 965-7378

Flooded Hallway

Hallway After Flood

This was the aftermath of flooding in Louisiana in 2016. Low elevations paired with high amounts  of rain caused extensive flooding in streets, businesses, and homes. The picture shown is a result of flood damaging a home to the point where we had to strip the floors, lower portions of the walls, and insulation in order to replace them.

Have Water Damage in Your Home?

Do not be scared! SERVPRO of North Whitfield and Catoosa Counties is here to help you with your water problem!

Call us today at (706) 965-7378!

Mold Indoors

Mold Inside Your Home

Mold, whether active or inactive, becomes a threat whenever there is an unregulated flow of water within the home. Mold spores need a moist surface to thrive on. Unsecured pipes, leaky roofs, or even condensing water vapors can create these areas where mold can easily grow. Condensing humidity in your attic can lead to serious mold growth that can spread to everywhere in your home.

High School Mold

Mold Can Be Where You Least Expect it!

This photo is proof that mold can appear anywhere! When we arrived on location, there was significant amounts of visible mold in many places. As you can see in the photo, the mold is on the visible side on the wall. That almost always means that mold inside of the walls has already taken hold. 

In any case, do not be scared because SERVPRO of North Whitfield and Catoosa Counties is here to help you! Call us today at (706) 965-7378!

Ceiling Fire Damage

Construction Fire

Installing an HVAC system can be difficult! This is the aftermath of an installation mishap. When we arrived on the scene, the majority of this building was completely affected by the fire. SERVPRO of North Whitfield and Catoosa Counties is currently working on this job to ensure that this disaster seem "Like it never even happened."

Having a company that can coordinate the whole process from start to finish makes your life easier! SERVPRO of North Whitfield and Catoosa Counties can get you back in your home faster!

Moldy Ceiling

Beyond What The Eye Can See

This job, which at first glance looks to be a relatively small mold job, turned out to be the whole basement area. Why? A small leak can raise humidity levels in the home to the point where mold growth occurs in areas thought to be unaffected.

Remediating the entire floor of a building can be a daunting task when the customers insist on living in the home while services are being performed. But, through careful planning and execution, it can be done.

Fire in The Kitchen

Can't Take The Heat in The Kitchen!

A candle left too close to a curtain started a fire in this kitchen. Not only was the kitchen affected, but the whole house was heavily damaged by soot. After assessing the situation we began removing the non-restorable affected materials. 

Once we had removed those materials and cleaned the high value structural items, our construction crew took over and began the process of putting the house back together. Once completed, the mitigation crew stepped back in and finished the cleaning process. 

Having a company that can coordinate the whole process from start to finish makes your life easier, and gets you back in your home faster. 

More Flood Waters

In July of 2013, over 10 inches of rain fell sending water tumbling down the mountain. This commercial building took on over 4 inches of water, mud, silt, and debris in nearly 10,000 square feet of their building. 

Not knowing what to do, the owners called the SERPVRO national hotline. We were dispatched and within 30 minutes of receiving the call, were on our way to help fully loaded with equipment. 

After some good old-fashioned elbow grease, we began drying the structure to restore it to preloss conditions. After 4 days of work, we completed our services and the owners were back in business. 

Flood Waters

The pictured event was from floodwaters that devastated Houston in April of 2016. When floodwaters enter a structure, any porous material such as carpet and drywall is considered non-restorable and has to be removed.

Contaminants from floodwaters can have serious health affects if not cleaned properly. Make sure to call a professional if you have had flood damage, or any other type of water, fire, or mold damage to avoid making a costly mistake.  

Commercial Warehouse

No Job Too Big!

We cleaned over 70,000 square feet of floors, ceilings, and walls in this commercial building after normal business hours in order to accommodate the client. 

We were able to complete this job in under 2 total weeks and the business passed their audit with flying colors. They have since decided to utilize our cleaning services quarterly in order to maintain a cleaner building year round. Having the ability to ramp up quickly helps you get your needs completed. 


Personal Protective Equipment


Personal Protective Equipment (PPE) will be worn by our crews for various reasons. OSHA online states “Personal protective equipment, commonly referred to as "PPE", is equipment worn to minimize exposure to serious workplace injuries and illnesses. These injuries and illnesses may result from contact with chemical, radiological, physical, electrical, mechanical, or other workplace hazards. Personal protective equipment may include items such as gloves, safety glasses and shoes, earplugs or muffs, hard hats, respirators, or coveralls, vests and full body suits.”

Dryer Vents..

The More You Know

Different kinds of home fires..

We all know about the kitchen fires, the cigarette fires, and the electrical fires that cause severe damage in homes. There is another kind of fire that causes over 34% of home fires each year: Dryer Vents. Failure to clean these drying vents are causing more and more fire damage in homes each year. 

The facts do not lie,  FEMA reports: "2,900 home clothes dryer fires are reported each year and cause an estimated 5 deaths, 100 injuries, and $35 million in property loss." That's a staggering statistic. 

If you want to see a video of us in action cleaning a dryer vent, check out this link!

Flooded Basement

Water Damage

Drying The Floors

This before and after of a flooded basement was a result of a broken supply line. The water line that supplied the refrigerator broke and water began running to the lower levels of the home. As you can see in the photo, at some points the water was 1/2 an inch deep. SERVPRO was able to come in and dry this home. We were in and out within a week and our customer was very pleased with the results!

Roof Damage

Roof Damage

Powerful storms often cause multiple cases of roof damage in Jackson County, or roof damage in Dekalb Counties. If you have to wait a bit to start the real repairs on your roof, you may want to take some steps to protect your home. Protection can help do the following:

• Decrease chances of flooding
• Stop more materials from getting ripped off
• Stop material tears from getting bigger

The following could help you protect your roof:

  • Boards
  • Tarps
  • Calling Your Insurer

What Mold Can Do

Mold Indoors

Where it comes from..

In an outdoor environment, mold is instrumental in the breakdown of leaves, dead plants, and other foliage. Inside, though is an entirely different story. If mold spores make it inside your home, they tend to find wet areas and will reproduce from there. 

Effects of Mold

There are microbial spore counts everywhere you go, but if those counts are high enough within your home or business it could spell disaster. Aside from possible negative health effects, mold could weaken your walls, ceilings, floors, and structure.

Luckily SERVPRO is here to help!

You and Mold

How Mold Affects You

According to the Center for Disease Control, mold will affect everyone in different ways. Some more or less severe than others. No matter who, though, mold is a problem that needs to be dealt with as soon as it is presented as an issue. SERVPRO of North Whitfield and Catoosa Counties is trained to help you if you find yourself dealing with mold. We are trained and certified through The Institute of Inspection, Cleaning, and Restoration Certification (IICRC).

Work in Progress

Media Blasting

Baking-soda abrasive blasting effectively removes mold, soot, dirt or other contaminants while minimizing damage to the underlying surface. The baking soda used in soda-blasting is soft but angular, appearing knife-like under a microscope. Baking soda is water-soluble and also effectively absorbs odors. When the proper equipment setup (correct nozzles, media regulators, hoses, etc.) and technique (proper air flow, pressure, angle of attack, etc.) are used, the process allows for fast and efficient removal of contaminants with a minimum of damage, waste and cleanup.

This service is one of the tools that SERVPRO uses to help you during your times of need!

Upstairs Ceiling Fallen Through

Ceiling Situation

Attic Affects Three Floors

This photo is the result of a busted water pipe in the upstairs attic. This damage extended from the attic, through the upstairs floor level, all the way to the floor of the main floor level. There was a large amount of water contamination on each floor. In the attic itself, water affected not only the structural drywall, but also boxes that were stored there. On the second floor (pictured) insulation was spread all throughout the affected bathroom and even in some surrounding rooms. If you have damage in your home, call SERVPRO! We are here to help!

Busted Sprinkler Line in Office

Snap, Crackle, and Flood.

Getting A Business Back on Track

This photo was taken from a job where a sprinkler line busted in an office building. The line had a crack in it and the line busted due to the massive amount of water pressure. The damage affected 4 rooms. From the inventory room to the entry-room to the office, there was water damage covering the floor. We got the call and were out there in a timely manner. If you have a problem, call SERVPRO to make your disaster seem "Like it never even happened."

Leak Under The Sink

Everything Under The Bathroom Sink!

Leaky Pipes

The above photo was taken after the large freezes of early 2018. This event saw catastrophic temperature drop-offs causing mass freezing around our area and surrounding areas as well. A leak in a supply line to a bathroom sink faucet. The owner tried to dry out the damage by homemade means over the course of weeks, but it didn't take-it even spread to other parts of the adjacent walls. If you find yourself in a pickle with your home or property damage, we are here to help!

Commercial Large Loss

Flooding in Your Business

In case of damage, call us!

Should your commercial building experience a large loss, we can quickly activate more SERVPRO trained teammates from other SERVPRO franchises to help us get your building back in order so that you don’t lose revenue. SERVPRO has mobilization teams that travel across the country as needed to support recovery after large storm or disaster events. These teams are familiar with handling the work that goes into a large loss project and are trained to work as efficiently as possible. In the 24 years our franchise has been in business we have brought the mobilization teams in to help a handful of times. Each time, we have had successful outcomes.

Kentucky Flood

Flooded Coffee Shop Basement

Storm "Brewing"

The beginning of 2018 saw the weather create problems for many people. We are a part of a national SERVPRO storm team, and in January of 2018 we suited up and headed to aid in the floods that covered the north. This photo was taken from the basement of a coffee shop whose foundation was cracked which led to water seeping through the slits. A state of emergency was issued throughout Kentucky and the flooding affected 17 counties statewide. Other states on the Ohio River also received record-breaking flood heights. The process went seamlessly and we were able to get in and out in a week!

Drying Equipment

(Photo taken on a job in Ringgold)

Drying Equipment

  • Industrial-grade dehumidifiers help prevent secondary water damage like swelling and warping of floors, walls, and furniture.
  • High-speed air movers create airflow across walls, carpets, pads, and furniture, which accelerates the evaporation of moisture.

Drying / Dehumidification

SERVPRO of North Whitfield and Catoosa County Professionals will manipulate temperature and relative humidity to remove the remaining moisture. They use specialized equipment, including industrial air movers and dehumidifiers, to remove water retained by building materials and other hard-to-access moisture. They’ll carefully monitor the progress using moisture meters until the materials return to acceptable drying goals.

  • Use Dehumidification Equipment
  • Use Monitoring Equipment to Track Progress